Spa & Wellness: FAQ about our spa

How do I get to the spa?
The Paradia SPA can be reached via the main entrance. Follow the long corridor to the wellness desk.

Can I use the spa as an external guest or day guest?
Of course! Treat yourself to a break at Ferienart Resort & Spa with our Day Spa offers.

If you would like to book a single treatment, please contact the spa reception or the hotel reception directly at +41 27 958 19 00.

If you are a Day Spa guest, please contact the wellness desk, where you will receive a key for your wardrobe and a keycard for the spa area in return for a deposit. Our spa staff will be happy to explain where the changing rooms and other facilities are located. We recommend that you arrive 30 minutes before your first appointment so that you can relax at and prepare your first treatment. Let us know when you will arrive when you book your Day Spa.

What should I consider before and after a treatment? 
Please report to the wellness desk at least 5 minutes before your treatment appointment. Immediately before the treatment you can relax in our wellness corner. Your therapist will pick you up there.
After treatment, your therapist will guide you back to the wellness desk, where you can relax again. Simply enjoy the pleasant afterglow and indulge yourself with a cup of tea or a glass of water! Visit the tepidarium on the first floor and enjoy the peace and quiet there.

Where can I keep jewelry and valuables?
Jewelry and valuables are best locked in your room safe. As an external guest you will find personal lockers for your belongings in the changing room.
The Ferienart Resort & Spa accepts no liability for lost or stolen objects.

How can I pay? 
We accept all major credit cards and cash. If you are a hotel guest, you can of course simply have the spa treatments and spa products written on your hotel room and pay when you leave.

Can I also make a gift, are there gift certificates?
That's a good idea! The gift certificates of Ferienart Resort & Spa are always welcome and make small and bigger dreams come true. Ask us at the reception, by email or phone at +41 27 958 19 00 or use this link to purchase a gift certificate online


For any further questions, please do not hesitate to contact us at the spa reception, by email or telephone at +41 27 958 19 00

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