Spa & Wellness: FAQ about our spa

How do I get to the spa?
The Paradia SPA can be reached via the main entrance. Follow the long corridor to the wellness desk.

Can I use the spa as an external guest or day guest?
Of course! Treat yourself to a break at Ferienart Resort & Spa with our Day Spa offers.

If you would like to book a single treatment, please contact the spa reception or the hotel reception directly at +41 27 958 19 00.

If you are a Day Spa guest, please contact the wellness desk, where you will receive a key for your wardrobe and a keycard for the spa area in return for a deposit. Our spa staff will be happy to explain where the changing rooms and other facilities are located. We recommend that you arrive 30 minutes before your first appointment so that you can relax at and prepare your first treatment. Let us know when you will arrive when you book your Day Spa.

Terms and conditions
You may cancel your appointment 24 hours prior to the treatment free of charge. Should you cancel after this point or fail to make your appointment, you will be charged the complete amount for the service.

The duration specified for each of the treatments is a rough indication. Consultations and recommendations given by our SPA employees are included in the treatment. Please report to
the reception in the spa-area 5 minutes before your appointment in order to fully benefit from the treatment being given. If the treatment begins later, you will not be compensated for the time lost.

In the event that a treatment is cancelled by the hotel (e.g. in the case of illness), there is no guarantee that this can be rescheduled. 

Our services may of course be booked by external guests too, subject to availability.

Where can I keep jewelry and valuables?
Jewelry and valuables are best locked in your room safe. As an external guest you will find personal lockers for your belongings in the changing room.
The Ferienart Resort & Spa accepts no liability for lost or stolen objects.

Can I also make a gift, are there gift certificates?
That's a good idea! The gift certificates of Ferienart Resort & Spa are always welcome and make small and bigger dreams come true. Ask us at the reception, by email or phone at +41 27 958 19 00 or use this link to purchase a gift certificate online

 

For any further questions, please do not hesitate to contact us at the spa reception, by email or telephone at +41 27 958 19 00

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